Privacy Policy

Zimartt Technologies Limited, trading as Zimartt Online Shopping (“Zimartt,” “we,” “our,” or “us”), values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website, mobile applications, and services.

By accessing or using Zimartt, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, address, payment details, identity verification (where required).

  • Account Information: Login credentials, order history, saved preferences.

  • Transaction Information: Purchases, sales, refunds, and payment records.

  • Device & Usage Data: IP address, browser type, location data, device identifiers, cookies, and analytics.

  • Communications: Emails, chats, reviews, and customer service inquiries.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders.

  • Facilitate payments and refunds.

  • Enable vendor and customer interactions.

  • Improve, personalize, and secure our platform.

  • Communicate updates, promotions, and service changes.

  • Prevent fraud, unauthorized access, or illegal activity.

  • Comply with legal and regulatory obligations.

3. How We Share Information

We may share your information with:

  • Vendors & Sellers: To process and deliver your orders.

  • Service Providers: Payment gateways, logistics companies, IT and marketing partners.

  • Regulatory Authorities: Where required by law or to enforce our rights.

  • Business Transfers: In case of mergers, acquisitions, or restructuring.

We do not sell your personal information to third parties.

4. Cookies & Tracking

Zimartt uses cookies and similar technologies to:

  • Remember your preferences.

  • Improve website performance.

  • Provide personalized recommendations.

  • Analyze traffic and user behavior.

You can control cookies through your browser settings.

5. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your information.

  • Opt out of marketing communications.

  • Restrict or object to certain data processing.

  • Withdraw consent at any time (where applicable).

To exercise these rights, contact us at privacy@zimartt.com.

6. Data Security

We implement industry-standard security measures (encryption, firewalls, access controls) to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your information as long as necessary for business, legal, or compliance purposes. When data is no longer required, we securely delete or anonymize it.

8. Children’s Privacy

Zimartt does not knowingly collect personal information from children under 18. If we learn that a minor has provided data, we will delete it immediately.

9. Third-Party Links

Our platform may contain links to third-party websites or apps. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 privacy@zimartt.com
🌍 www.zimartt.com
🏢 Zimartt Technologies Limited, trading as Zimartt Online Shopping